Privacy policy statement and description of file


Controller:

OHTO Nordic Home Oy

Business ID: 2877472-9

Prunnintie 6, commercial property 9

FI-39820 Kihniö, Finland

info@ohtonordichome.com

+358 50 330 9785


Contact Persons

Henna Erkkilä

Sini Hautamäki

OHTO Nordic Home Oy


Name of the register:

The customer register of OHTO Nordic Home Oy's online store.


Purpose of processing personal data

The primary purpose of the register is to ensure that customers’ orders are delivered correctly. The register also enables us to handle potential issues related to the orders or returns made by customers. Thus, we collect personal data for maintaining customer relationships. The legal basis for processing personal data is created by an agreement between the seller and the customer and the statutory rights and obligations derived from it. Providing personal data is a requirement for the conclusion of the agreement.

Personal data is processed to maintain relations with the customers of the online store, for example, for contacts required by the customer relationship and direct marketing. The customer has the right to prohibit the use of data pertaining to them for direct marketing.

We do not perform profiling or automated decision-making concerning you.


Data content of the register

  • First and last name of the customer
  • Customer identifier
  • Address of the customer and other contact information
  • Products purchased by the customer
  • Any information provided by the customer using the additional information field
  • Potential user IDs
  • Data regarding the customer’s transactions
  • Methods of delivery and payment used by the customer
  • Delivery tracking information


Personal data may be accessed by:
- our company and its employees
- the payment facilitator that receives your payment
- the transport company that delivers your order to you
- the accounting firm that logs the order in our accounts
- the accountant who checks our accounting
- the IT company that updates our website
- Mailchimp receives the email address of those who have subscribed to our newsletter


Storage period of your personal data:

  • five years for the online store
  • seven years for our email archive
  • seven years for our accounting materials


You have the following rights:

  • the right to inspect the personal data pertaining to you
  • the right to rectify the data
  • the right to restrict the processing of data (for example, you may prohibit direct marketing)
  • the right to oppose to the processing of personal data
  • the right to lodge a complaint to a supervisory authority

Please note that your “right to be forgotten” is only valid if there are no legal requirements for us to continue processing your personal data.


Regular sources of data

Information is received from the customer with their orders from the online store, through the contact form, by phone, via email, or other similar manners.


Regular disclosure of data

The data is used to tend to and maintain customer relationships and is not regularly disclosed to third parties. Data may be disclosed in the context of measures related to the technical administration of the online store (such as server or online store platform administration), to enable the delivery of orders, and to authorities when they so require and where permitted by law.


Transferring data outside the EU or EEA

Data is not regularly disclosed to other parties.

The email address of those who have subscribed to our newsletter:

In the delivery of our newsletters, OHTO Nordic Home Oy uses the external Mailchimp service, and thus the email address information of those who have subscribed to the newsletter may be stored outside of the EU.


Use of cookies

OHTO Nordic Home Oy's online store uses cookies. Cookies are small text files stored in your internet browser when you visit our online store that enable the tracking of visitors to the store.

The use of cookies generally facilitates the use of the online store and, for example, signing in to the online store. Additionally, using cookies enables the creation of various composite data on the customers of the online store.

The data collected with cookies is anonymous, but it can be connected with the personal data received from the user and used to produce targeted advertising.

The use of cookies is safe and does not damage the user's computer or files. If you want, you can disable cookies from your browser settings. However, disabling cookies may impede the proper functioning of the online store.

 

People who have subscribed to our newsletter:

People or companies who subscribe to the newsletter are requested to provide their email address to enable customer communication. The provided email addresses will not be used for other purposes. Those who subscribe to the newsletter receive emails at reasonable intervals providing information about events, new products, special offers, as well as our services and other marketing-related matters.

You may cancel your subscription to the newsletter at any time. Each newsletter includes a link you can click to cancel your subscription.

Disclosure/transfer of data outside the EU or EEA:

In the delivery of our newsletters, OHTO Nordic Home Oy uses the external Mailchimp service, and thus the email address information of those who have subscribed to the newsletter may be stored outside of the EU.

Mailchimp complies with the EU-U.S. Privacy Shield framework, link attached:https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active

The privacy policy of the Mailchimp service: https://mailchimp.com/legal/privacy/?_ga=2.12320628.1997102280.1527063741-1750787829.1526381247

Terms of service for the Mailchimp service: https://mailchimp.com/legal/terms/?_ga=2.18387449.1997102280.1527063741-1750787829.1526381247

 

Storage and disposal of data:

Data in the customer register is stored for the duration of the customer relationship specified above in the section titled “Storage period of your personal data”. However, information regarding orders, invoicing, and payments will be stored in a similar manner to other accounting materials. Data that is no longer necessary will be disposed of safely and securely.


Principles according to which the register is protected:

The customer register is always processed confidentially. The register is protected against third-party access with firewalls and other technical protective measures. The register is only stored in an electronic format, and any occasional paper printouts will be destroyed safely and without delay.

The register is only accessible to people whose job description includes accessing the register and who are bound by professional secrecy. Each register user has a personal user ID and password.


The right of access:

Under the Finnish Personal Data Act, each customer has the right to inspect what data pertaining to them is stored in the register. Any requests must be sent to the specified contact persons.


Updating the information:

The customer may update their name and address information within their online store profile. In addition, the customer may contact the contact persons specified above to update their information.


Other rights of the data subject regarding the processing of personal data:

The customer has the right to prohibit the use of their data for marketing purposes. The request regarding the restriction of the processing of data must be presented to the contact persons for the register.